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December 20, 2001
Newsletter - Canadian Customers

Season's Greetings and Best Wishes for the New Year From 5click

Dear Valued 5click Clients,

5click SME commerce is pleased to announce the latest version of our commerce engine.  Many of you have moved to the latest version of our software but some are still in need of this upgrade. You will find our latest version much easier to use for both your customers and your site administrator . If you are interested, please contact us for further information.

This newsletter will consist of Industry News Articles and some tips that will help you optimize the functionality of our software. There is also a feature site for you to review who is currently using the latest version of 5click SME commerce.

 Industry Info:

Online retailers off to a better-than-expected start for holiday
Based on early sales reports, the holiday shopping season appeared to be off to a better-than-expected start for online retailers - pushing shares of key Internet stocks higher in trading Monday. (source:

Surviving Your First Year
Nothing can quite prepare you for the rigors of entrepreneurship, but, done right, that first year in business can be your most exciting ever. Here's how to stay ahead of the game.( 

 E-Commerce: It's Only a Success
In compiling this year's Interactive 500, we found that revenue for the top 500 e-commerce companies doubled from roughly $180 billion last year to more than $370 billion this year. (   

 New Support Packages:

For those with sophisticated support needs, or regular ongoing support issues, one of our support packages can significantly reduce support costs.

We offer three support packages: Platinum, Gold, and Silver.

Platinum - $300/month CDN*
includes 5 hours of support per month
More Details

Gold - $150/month CDN*
includes 2 hours of support per month
More Details 

Silver - $90/month CDN*
includes 1 hour of support per month
More Details

* 10% discount if paid 12 months in advance, no refunds

  eParcel Shipping Module:

Canada Post's innovative eParcel Shipping Module is specifically designed to give shoppers complete control over speed and cost of delivery to meet their needs and budget. Canada Post's domestic and international shipping solutions also offer shoppers a wide range of delivery solutions.  We have integrated Canada Post's eParcel Shipping Module as a part of our SME Commerce solution, providing intuitive and powerful shipping tools to you, our customers.  

 5click SME commerce Sucess Story: 

MouseShoppe started in a very round-about way, and this is their story .  "A friend asked me if I would pick him up a pair of Mickey Mouse cufflinks when I was next at Disneyland. He'd lost the pair he bought on vacation, and when he called Disneyland to order a replacement, they told him they didn't take phone orders.  After I did that for him, he told a friend that he knew someone who could get them Disneyland items, and the whole thing just took off from there.   It was when I got an e-mail from a total stranger in Australia, asking for two dozen Minnie Mouse headbands, that I realized that there was a viable business here. I also knew that MouseShoppe would need to be an online business in order to reach our target market. I started researching shopping cart and hosting options, and quickly discovered that I was totally out of my league. My computer skills extend only so far as turning my computer on and off, so I realized I would need to look for a more comprehensive package - building and hosting a store on my own server wasn't an option." 

"I ran across the 5click hosting package on a web magazine, and wrote to get more information. We had the store up and running a few weeks later. A year later, we have far exceeded our sales expectations. We have moved out of the house and into an office building, and we are hiring our first employee to assist with the holiday rush. Not bad for a company that started almost as a joke!" 

May your holiday season be filled with joy and laughter.
Also, we wish you a prosperous and Happy New Year.
Best Wishes from everyone at 5click

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toll free: 1.877.478.6266
fax: 1.604.801.6067 

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